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	<title><![CDATA[Market Research - Business White Papers, Webcasts and Case Studies | BNET]]></title>
	<link><![CDATA[http://jobfunctions.bnet.com/marketing/market+research/]]></link>
	<description><![CDATA[]]></description>
	<language>en-us</language>
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		<title><![CDATA[The Essential Guide: Real-Time High Availability for Exchange - Replicate Exchange Data for Improved Resiliency]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1186689&cname=market+research]]></link>
		<description><![CDATA[Business email has become so important that most organizations consider achieving the highest possible availability a must. How can you measure—and improve—your email systems' availability and resiliency? ]]></description>
		<pubDate>Tue, 17 Nov 2009 00:00:00 -0800</pubDate>
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		<title><![CDATA[Looking for a fast payback? 10 Minutes with Free Tool Can Save Thousands]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1184063&cname=market+research]]></link>
		<description><![CDATA[Spend 10 minutes with free JDE ROI Tool and see how you can save thousands with a JD Edwards technology refresh. The tool lets you:identify strategic driversconduct a brief benefits analysisdemonstrate the significant val]]></description>
		<pubDate>Thu, 12 Nov 2009 00:00:00 -0800</pubDate>
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		<title><![CDATA[Live Webcast: Web Attacks: How Hackers Create and Spread Malware]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1186319&cname=market+research]]></link>
		<description><![CDATA[The web has become the key vector for online attacks and even trusted websites are no longer safe. With hackers continually changing tactics, the majority of businesses are left unprotected against modern web-based malware. Businesses can no longer get by]]></description>
		<pubDate>Mon, 16 Nov 2009 00:00:00 -0800</pubDate>
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		<title><![CDATA[Enterprise and Web 2.0 application support in a modern mainframe environment]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1186273&cname=market+research]]></link>
		<description><![CDATA["Enterprise Web 2.0 application support from IBMIBM® WebSphere® Portal for IBM System z® software provides an efficient way for mainframe users to extend the value of their System z platform to the Web. See how this software can help you develop a Web p]]></description>
		<pubDate>Mon, 01 Dec 2008 00:00:00 -0800</pubDate>
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		<title><![CDATA[Working the Way Salespeople Work]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1007937&cname=market+research]]></link>
		<description><![CDATA[While sales organizations can benefit greatly from mobile innovation, many mobile applications are complex and fail to consider the unique qualities of today's mobile devices, limiting the potential of mobile productivity. ]]></description>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
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		<title><![CDATA[Create Enduring Customer Relationships]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1007935&cname=market+research]]></link>
		<description><![CDATA[In today's environment, customers are spending less yet competition is more intense than ever. Loyalty initiatives must evolve beyond traditional reward programs to become a strategic part of the company'scustomer vision. Investing in a new loyalty solu]]></description>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
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		<title><![CDATA[Oracle CRM on Demand eBook]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=398897&cname=market+research]]></link>
		<description><![CDATA[Growth is the focus for many executives: increasing market share and revenue, lowering costs, acquiring new customers, and enhancing the value of existing customers. However, as competition increase and customers become more sophisticated and demanding of]]></description>
		<pubDate>Sun, 30 Nov 2008 00:00:00 -0800</pubDate>
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		<title><![CDATA[Social CRM Comes of Age]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1007933&cname=market+research]]></link>
		<description><![CDATA[Since 2003, the impact of the social communications makeover has shifted ownership of the  customer/company relationship to control in the hands of the customer - which changes how businesses must respond to that customer. Discussions of the value of the ]]></description>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
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		<title><![CDATA[Differentiate Your Company with Complete CRM]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1007939&cname=market+research]]></link>
		<description><![CDATA[This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to re]]></description>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
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		<title><![CDATA[How Do You Evaluate Which On-Demand CRM Solution Is Right for You?]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1007947&cname=market+research]]></link>
		<description><![CDATA[You have analyzed your organization's business needs and determined that an on demand CRM solution will best meet your requirements. And you're not alone. Industry observers expect the market for on demand CRM to grow by more than 30 percent per year. But]]></description>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
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		<title><![CDATA[Empowerment as a Growth Strategy]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1007951&cname=market+research]]></link>
		<description><![CDATA[There is a strong technology element to employee empowerment. All levels of management and customer-facing employees need to be empowered to serve the company on one hand, and the customer on the other. Databases and customer relationship management  solu]]></description>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
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		<title><![CDATA[How to Protect Your Confidential Information]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1186681&cname=market+research]]></link>
		<description><![CDATA[Join the experts as they reveal how your company can best harness the benefits of a data loss prevention strategy and how you can determine the right data loss prevention solution for your company's needs. Watch this program and learn more. ]]></description>
		<pubDate>Tue, 17 Nov 2009 00:00:00 -0800</pubDate>
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		<title><![CDATA[Seamless Communication: Simplicity, Efficiency, and Transparency Achieved Through Integrated Wireline and Wireless Services]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1189299&cname=market+research]]></link>
		<description><![CDATA[Reduce costs, minimize complexity and improve worker productivity by integrating your wireline and wireless services. Respected consulting firm IDC examines the benefits, challenges and the choices available today that will allow you to succes]]></description>
		<pubDate>Fri, 20 Nov 2009 00:00:00 -0800</pubDate>
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		<title><![CDATA[True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1189297&cname=market+research]]></link>
		<description><![CDATA[Ensure your service provider's convergence strategy meshes with your enterprise network needs.Respected consulting firm Stratecast, a division of Frost & Sullivan, outlines the six customer-centric attributes that should be at the heart of you're your s]]></description>
		<pubDate>Thu, 19 Nov 2009 00:00:00 -0800</pubDate>
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		<title><![CDATA[Together, we can work smarter]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1171693&cname=market+research]]></link>
		<description><![CDATA[By giving your people the tools and resources to work more effectively, you are giving your business the opportunity to operate more efficiently. ]]></description>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
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		<title><![CDATA[No Paper Weight - A no paper solution]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1171701&cname=market+research]]></link>
		<description><![CDATA[This white paper details a case study with a major bank showing the significant ROI savings for implementing the IBM No Paper solution as well as: the mitigation of risks associated with paper records, increased visibility, green implications and better d]]></description>
		<pubDate>Sat, 01 Sep 2007 00:00:00 -0700</pubDate>
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		<title><![CDATA[Should Your Email Live In The Cloud? A Comparative Cost Analysis]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1130973&cname=market+research]]></link>
		<description><![CDATA[According to Forrester, "Google is setting a new price floor on email and archiving costs." (Should Your Email Live In The Cloud? A Comparative Cost Analysis, Forrester Research, Inc., January 2009). Download the independent research report comparing the ]]></description>
		<pubDate>Tue, 01 Sep 2009 00:00:00 -0700</pubDate>
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		<title><![CDATA[ROI Case Study Google Apps TVR Communications]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1130963&cname=market+research]]></link>
		<description><![CDATA[An ROI study by Nucleus Research found that a 400-employee customer deploying Google Apps achieved an ROI of 500% with a one-month payback. TVR Communications replace its existing Microsoft Exchange environment with Google Apps and improved collaboration,]]></description>
		<pubDate>Tue, 01 Sep 2009 00:00:00 -0700</pubDate>
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		<title><![CDATA[Cloud Computing - What is its Potential Value for Your Company?]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1130965&cname=market+research]]></link>
		<description><![CDATA[Cloud computing may be new, but one thing hasn't changed: management's insistence on justifying IT investments by return on investment and total cost of ownership. You still weigh a solution's advantages/disadvantages and benefits/costs. This paper review]]></description>
		<pubDate>Tue, 01 Sep 2009 00:00:00 -0700</pubDate>
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		<title><![CDATA[Google Apps 2nd Wind ROI Case Study]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1130969&cname=market+research]]></link>
		<description><![CDATA[Nucleus Research conducted an ROI study with 2nd Wind Exercise and found that this 300-user specialty retail company achieved an ROI of 837% and a one-month payback. 2nd Wind replaced its existing Microsoft Exchange environment with Google Apps,reducing I]]></description>
		<pubDate>Tue, 01 Sep 2009 00:00:00 -0700</pubDate>
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		<title><![CDATA[Systems Management Buyers Guide For Medium Enterprises]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1162645&cname=market+research]]></link>
		<description><![CDATA[Medium enterprises continue to struggle in their efforts to find and deploy an effective systems management solution scaled to their needs. KACE has developed this guide to help articulate that buyer's criteria via a comprehensive feature/function checkli]]></description>
		<pubDate>Mon, 01 Dec 2008 00:00:00 -0800</pubDate>
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		<title><![CDATA[Beyond the Edge: High-performance content delivery enabled by the Limelight Networks XD Platform]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1184061&cname=market+research]]></link>
		<description><![CDATA[This paper introduces a new and better technical approach to Internet content delivery, designedto address the escalating demands of today's online consumers. It's driven by the Limelight Networks® XD Platform and leverages patent-pending Adaptive Intel]]></description>
		<pubDate>Thu, 01 Jan 2009 00:00:00 -0800</pubDate>
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		<title><![CDATA[SSPA's Six Top Support Issues that Keep Execs Awake at Night]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=360568&cname=market+research]]></link>
		<description><![CDATA[Confused about how to optimize your customer support program?  You're not alone.  Download this white paper to learn more  ]]></description>
		<pubDate>Thu, 05 Jul 2007 00:00:00 -0700</pubDate>
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		<title><![CDATA[Measuring the Business Impact of Support]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=957847&cname=market+research]]></link>
		<description><![CDATA[Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured — despite the influence of support on higher revenue; customer satisfaction and loyalty; and increased productivity. This ServiceXRG White Paper e]]></description>
		<pubDate>Thu, 17 Jul 2008 00:00:00 -0700</pubDate>
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		<title><![CDATA[Streamline Your Business with Innovative Tools]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=957849&cname=market+research]]></link>
		<description><![CDATA[Citrix Online has put together a practical guide that explores how Web-based solutions have enabled real companies to achieve remarkable results, such as reducing cost per sale by 75 percent; improving productivity by 10 percent and increasing revenue by ]]></description>
		<pubDate>Fri, 06 Feb 2009 00:00:00 -0800</pubDate>
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		<title><![CDATA[CDPS Analyst Interview with John Webster of Illuminata]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1170301&cname=market+research]]></link>
		<description><![CDATA[Instead of focusing on recovery after disasters, midmarket businesses need solutions that enable business continuity before and during them. Listen to the recording, "CDPS Analyst Interview with John Webster of Illuminata," to see how the IBM® Comprehensi]]></description>
		<pubDate>Mon, 26 Oct 2009 00:00:00 -0700</pubDate>
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		<title><![CDATA[Live Webcast: LCC International on 3 Reasons to Consider Google Apps]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1179927&cname=market+research]]></link>
		<description><![CDATA[At LCC International, a 1,200 employee wireless engineering company, VP of IT, John Buckholz, has managed cc: Mail, IBM Notes/Domino and Microsoft Exchange systems in his career. But his most recent choice for messaging and collaboration is Google Apps. W]]></description>
		<pubDate>Fri, 06 Nov 2009 00:00:00 -0800</pubDate>
		<enclosure url="http://i.i.com.com/cnwk.1d/i/itp/Google_60x50.jpg" type="image/jpeg" />
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		<title><![CDATA[Comparing Research In Motion and Microsoft Mobile Solutions]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1163935&cname=market+research]]></link>
		<description><![CDATA[Mobile solutions are essential to a strong IT infrastructure because they facilitate employee access to information in near-real time, regardless of location. Organizations that implement mobile solutions benefit from a work force that remains fully conne]]></description>
		<pubDate>Sun, 01 Jun 2008 00:00:00 -0700</pubDate>
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		<title><![CDATA[Strategic Guide to Business Phone Systems:]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=1182099&cname=market+research]]></link>
		<description><![CDATA[This 32 page eBook was created to help you understand the key issues involved in choosing and deploying the best UC system for your organization. This guide takes you through the steps in choosing a business phone system and will provide a firm understand]]></description>
		<pubDate>Tue, 10 Nov 2009 00:00:00 -0800</pubDate>
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		<title><![CDATA[IP Telephony from A to Z]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=289574&cname=market+research]]></link>
		<description><![CDATA[Making the decision to switch to IP telephony and deploying the system is no small task. But help is here. Download this complementary e-book to assist you with your pre-decision questions and post-decision planning and implementation. ]]></description>
		<pubDate>Tue, 10 Nov 2009 00:00:00 -0800</pubDate>
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		<title><![CDATA[Momentum Webcast: Drive Real-World Business Processes With Microsoft Dynamics CRM (Level 100)]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=292469&cname=market+research]]></link>
		<description><![CDATA[As the business landscape evolves, the traditional way people work together-in the office or in the field-looks very different today than it did just a couple of years ago. Join this webcast to learn how Microsoft Dynamics® CRM can help you develop and st]]></description>
		<pubDate>Mon, 02 Apr 2007 00:00:00 -0700</pubDate>
		<enclosure url="http://i.i.com.com/cnwk.1d/i/itp/217858.gif" type="image/gif" />
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		<title><![CDATA[Microsoft Dynamics Webcast: Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting and Reporting (Level 100)]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=310690&cname=market+research]]></link>
		<description><![CDATA[Diversified enterprises often need tailored customer relationship management (CRM) solutions to reflect the sales processes in different lines of business (LOBs). However, consolidated pipeline forecasting and reporting are essential for managing the over]]></description>
		<pubDate>Tue, 19 Jun 2007 00:00:00 -0700</pubDate>
		<enclosure url="http://i.i.com.com/cnwk.1d/i/itp/217858.gif" type="image/gif" />
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		<title><![CDATA[Momentum Webcast: Drive Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit (Level 100)]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=310703&cname=market+research]]></link>
		<description><![CDATA[In years past, companies competed by being mostly product-centric. They organized their processes and resources based on the products and the systems that supported those products. Today, strategies based solely on products are yielding to customer-centri]]></description>
		<pubDate>Thu, 06 Sep 2007 00:00:00 -0700</pubDate>
		<enclosure url="http://i.i.com.com/cnwk.1d/i/itp/217858.gif" type="image/gif" />
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		<title><![CDATA[Momentum Webcast: Do Extraordinary Things Every Day With Microsoft Dynamics CRM! (Level 100)]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=348487&cname=market+research]]></link>
		<description><![CDATA[In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics® CRM 4.0. Learn how you can stay connecte]]></description>
		<pubDate>Thu, 10 Apr 2008 00:00:00 -0700</pubDate>
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		<title><![CDATA[Teachers Association Turns to Centralized Data Repository to Improve Member Service]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=354561&cname=market+research]]></link>
		<description><![CDATA[The California Teachers Association (CTA) serves 350,000 members. It provides a full range of offerings, including the improvement of teaching conditions, representation in the political arena, insurance, and education-oriented publications. The Californi]]></description>
		<pubDate>Wed, 16 Apr 2008 00:00:00 -0700</pubDate>
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		<title><![CDATA[With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=373684&cname=market+research]]></link>
		<description><![CDATA[Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. Employees at 22 locations serve the needs of residential, commercial, and industrial contractors. The company lacked a comprehensive CRM tool that would allow employees]]></description>
		<pubDate>Fri, 18 Apr 2008 00:00:00 -0700</pubDate>
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		<title><![CDATA[Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=373685&cname=market+research]]></link>
		<description><![CDATA[When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized Microsoft® Office Outlook® and proprietary access programs, which made it difficult for departments and]]></description>
		<pubDate>Fri, 18 Apr 2008 00:00:00 -0700</pubDate>
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		<title><![CDATA[Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=373686&cname=market+research]]></link>
		<description><![CDATA[For Devine Capital, the executive-level candidates with whom employees interact have high expectations. In turn, this drives the need to capture and use very detailed information about the candidates. Devine Capital had relied on Microsoft® Office Outlook]]></description>
		<pubDate>Fri, 18 Apr 2008 00:00:00 -0700</pubDate>
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		<title><![CDATA[Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=373689&cname=market+research]]></link>
		<description><![CDATA[The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. This global presence created a unique challenge: collaboration between offices across time zones. Managers had little visibilit]]></description>
		<pubDate>Mon, 14 Apr 2008 00:00:00 -0700</pubDate>
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		<title><![CDATA[Momentum Webcast: Grow Your Business With Microsoft Dynamics CRM (Level 100)]]></title>
		<link><![CDATA[http://jobfunctions.bnet.com/abstract.aspx?docid=393415&cname=market+research]]></link>
		<description><![CDATA[Join this webcast to learn that Microsoft Dynamics® CRM 4.0 is a fully integrated customer relationship management (CRM) system, which gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and]]></description>
		<pubDate>Wed, 24 Sep 2008 00:00:00 -0700</pubDate>
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