Total Quality Management: How Total Quality Management Can Improve Your Company's Decision Making
- Topics:
- Decision making,
- Total Quality Management
- Tags:
- Business Operations,
- Decision-making,
- It Operations,
- Quality,
- Thinking Managers,
- Total Quality Management,
- Tqm/Six Sigma/ISO 9000
- Source:
- Thinking Managers
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Overview: How can top managers expect their subordinates to embrace any discipline that is shunned at the summit? More important still, how can performance throughout the organisation improve if its senior management is bringing poor processes to bear on the key functions of judgment and supervision which affect everything else? Of all those functions, the decisive one is decision itself.
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Format: HTML | Date: Mar 2003 | Pages: 10
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