TQM-What Is It? - A Brief Synopsis

Topics:
Total Quality Management
Tags:
Business Operations,
It Operations,
Quality,
Robert Bacal,
Total Quality Management,
TQM-What,
Tqm/Six Sigma/ISO 9000
Source:
Robert Bacal

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Overview: "Total Quality management refers to a management process and set of disciplines that are coordinated to ensure that the organization consistently meets and exceeds customer requirements. TQM engages all divisions, departments and levels of the organization. Top management organizes all of its strategy and operations around customer needs and develops a culture with high employee participation.

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Format: HTML | Date: Jan 2009 | Pages: 4

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