The Curse Of Compromise On TQM And Quality Improvement

Topics:
Total Quality Management
Tags:
Business Operations,
Decision,
It Operations,
Quality,
Robert Bacal,
Total Quality Management,
Tqm/Six Sigma/ISO 9000
Source:
Robert Bacal

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Overview: As a manager, one of the toughest decisions you need to make is when to compromise standards and when to stand your ground. Each situation is different. At least be aware that these kinds of decisions will affect your credibility and standing with your staff, and affect your ability to orient your organization towards Total Quality Management. Keep in mind that what initially appears to be a decision made to please those above you has the potential for doing the opposite, creating unpleasant media furor and negative public perceptions.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: HTML | Date: Jan 2009 | Pages: 3

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