Managing Change; Unintended Consequences
- Topics:
- Change Management
- Source:
- Bestmanagementarticles.com
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Overview: Leading a change programme is a risky business, for the leader and the lead. The law of unintended consequences applies in full as change involves people. People see the the starting and finishing points and the intention of change from their point of view and act accordingly. At a micro level, people have a unique ability when communicating to filter the inputs based on their environment, their mood, their upbringing and the degree of trust in which they hold the communicator. At a macro level this means that people as groups will understand change very differently to what was intended.
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Format: HTML | Date: Jan 2007 | Pages: 6




