Put ITIL best practices to work for your business

Topics:
Business Process Management,
Change Management,
Information Technology Strategy,
Operational Change Management,
Project Management
Tags:
Best Practice,
Business Operations,
It Services,
ITIL,
Process Improvement,
Quality
Source:
IBM

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Sponsored by
IBM

Overview: What do the new ITILŪ standards mean for a small business? This view into ITIL best practices in service management shows how you can maximize the business value of your technology. With an adaptable approach, aligning IT operations with business goals can add value, and ITIL V3 can help.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: PDF | Date: Jul 2007

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