Outsourcing Relationships: An Evolving Lifecycle

Topics:
Strategic Management Tools
Tags:
Business Operations,
It Operations,
Outsourcing,
Outsourcing & Subcontracting,
TPI
Source:
TPI

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Overview: From the executive summary: ‘While long-term, high dollar-value contract announcements grab the headlines, very few long-term outsourcing relationships reach the end of their contractual term in the same form in which they began. Many market analysts offer opinions that conclude that client demands for change are eroding service provider margins, significantly affecting profitability. Some speculate that half of all outsourcing transactions will fail.’ The paper examines issues involved in outsourcing relationships.

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Format: PDF | Size: 133KB | Date: Jan 2003 | Pages: 6

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