Successful Outsourcing: Benchmarking Or Relationship Building
- Topics:
- Strategic Management Tools
- Tags:
- Benchmarking,
- Business Operations,
- It Operations,
- Outsourcing,
- Outsourcing & Subcontracting,
- TPI
- Source:
- TPI
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Overview: The success of an outsourcing initiative depends on the nature of long-term relationship developed between the client and the outsourcer. The outsourcing strategy starts with the process of selecting the appropriate service provider with which the client sees the potential to sustain good, fruitful professional relationship. The paper examines the nature of successful outsourcing relationships. In this context, the role of benchmarking is also explored.
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Format: PDF | Size: 116KB | Date: Jan 2003 | Pages: 5
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