Boosting Sales Through The Front Office
- Topics:
- Advancing the Sales Cycle
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Overview: Nowadays, even though everybody recognizes the importance of the front office, few consider it to be anything more than a clerical department. The current shift in market conditions from sellers to a buyers market requires that the Front Office function like a sales department. It should be recognized as such in order to effectively use it to achieve guest satisfaction and at the same time increase the revenue of the hotel. Very often, the front office manager is not treated as an important member of the top management team but rather as one of the many department heads in the hotel. As a result, the front office is not given the importance it deserves.
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Format: HTML | Date: Jan 2009 | Pages: 4
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