Value-Based Outsourcing Governance: Generating More Value From Your Outsourcing Program
- Topics:
- Corporate Governance,
- Outsourced Services
- Tags:
- Business Operations,
- It Operations,
- Managed Hosting,
- Outsourcing,
- Outsourcing & Subcontracting
- Source:
- Deloitte Development
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Overview: Over half of companies nowadays that have had negative experiences with outsourcing identify governance as the biggest problem. Governance is the process of overseeing the outsourcing relationship and its results. With more and more companies outsourcing key pieces of their business - often entire end-to-end processes - the potential problems that a negative experience can create can be massive. Moreover, buyers of outsourcing services are bound by laws and regulations to maintain adequate internal controls, and these outsourcing relationships require attention accordingly. To do this, and to realize outsourcing's potential value, we believe you need a structured approach to outsourcing management. This paper introduces a concept called Value-Based Outsourcing Governance (VBOG).
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Format: PDF | Size: 469KB | Date: Jul 2008 | Pages: 6
