Quality And Operations Management

Topics:
Total Quality Management
Tags:
Quality,
Stanford Knowledgebase
Source:
Stanford Knowledgebase

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Overview: Quality is measured by the degree of satisfaction, which the consumer derives from a particular product or service. In recent years, the quality paradigm has assumed great significance in the corporate circles. This is because the modern-day consumer is highly informed and demands the very ‘best’ from organizations. The paper examines dynamics of quality.

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Format: HTML | Size: 45KB | Date: Jan 2003 | Pages: 14

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