Performance Implications Of Strategic Performance Measurement In Financial Services Firms

Topics:
Strategic Management Tools
Tags:
Finance,
Strategy,
Social Science Electronic Publishing Inc.,
Performance Management,
Performance,
Management,
Investment,
Human Resources,
Financial Service,
Financial,
...
Source:
Social Science Electronic Publishing

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Overview: From the executive summary: ‘The paper examines the relation between measurement system satisfaction, economic performance, and two general approaches to strategic performance measurement: greater measurement diversity and improved alignment with firm strategy and value drivers. Firms making more extensive use of a broad set of financial and non-financial measures than firms with similar strategies or value drivers have higher measurement system satisfaction and stock market returns. However, little support for the alignment hypothesis that more or less extensive measurement than predicted by the firm's strategy or value drivers adversely affect performance.’

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Format: PDF | Size: 288KB | Date: Jan 2003 | Pages: 61


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