Charting The Business Process Outsourcing Universe

Topics:
Strategic Management Tools
Tags:
BPO,
Outsourcing,
Operational Planning,
Montgomery Research Inc.,
It Services,
It Operations,
Business Process Outsourcing (BPO),
Business Process,
Business Operations,
Outsourcing & Subcontracting
Source:
Montgomery Research

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Overview: From the executive summary: ‘By carefully selecting the right provider, organizations can use Business Process Outsourcing (BPO) to support strategic planning, introduce best practices, and position themselves as leaders in the marketplace.’ Outsourcing is the transference to third parties; the performance of functions once administered in-house. Outsourcing is really two types of service. The first is IT Outsourcing, which involves a third party who is contracted to manage a particular application, including all related servers, networks, and software upgrades. The second type is BPO, which features a third party who manages the entire business process, such as accounting, procurement, or human resources. Selection of a right provider is essential for the process of outsourcing and its success. The paper examines these issues.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: HTML | Date: Jun 2004 | Pages: 1


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