Observation And Feedback

Topics:
Performance Management
Tags:
Feedback,
Human Resources,
Performance,
Performance Management,
Workforce Management
Source:
Regents of the University of California

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Overview: From the executive summary: ‘Observing work performance and providing feedback about it should be a routine part of the performance management process. Feedback should be based on observed and/or verifiable work-related behaviors, actions, statements, and results. This type of feedback is called behavioral feedback. Effective feedback helps the employee sustain good performance, to develop new skills and to improve performance when necessary.’ The paper examines issues involved in observation and feedback. The guidelines for giving feedback are also discussed.

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Format: HTML | Date: Jan 2003 | Pages: 1

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