Implementing The Balanced Scorecard In State Government
- Topics:
- Strategic Management Tools
- Tags:
- Balanced Scorecard,
- Government,
- Harvard Knowledgebase,
- Human Resources,
- Marketing,
- Marketing Research,
- Performance,
- Performance Management,
- Workforce Management
- Source:
- Harvard Knowledgebase
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Overview: For effective management of a work process, it is imperative to measure it. Measurement provides an insight into the dynamics of the process and, therefore, facilitates the management of the same. The Balanced Scorecard (BS) is a comprehensive framework that translates the organizational vision and strategy into a coherent set of performance measures. The BS framework measures and evaluates the performance of an organization. The paper explores the application of the BS approach in measuring the performance of State Governments.
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Format: PDF | Size: 513KB | Date: Jan 2003 | Pages: 27




