Implicit Knowledge Management: The New Frontier of Corporate Capability
- Topics:
- Knowledge Management
- Source:
- Knowledge Harvesting
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Overview: Knowledge management was thrust from the world of academia into the corporate business strategy and IT platform. Fundamental to this movement was the realization that knowledge existed in two basic forms: explicit knowledge, which is easily codified, and shared asynchronously; and tacit knowledge, which is experiential, intuitive, and best communicated in face-to-face encounters. Many like to think that the two are separate and distinct. However, pioneers in the industry have discovered there is a middle ground. With dedicated and focused efforts, some knowledge believed to be tacit can be transformed into explicit knowledge. This body of knowledge is the organization's implicit knowledge. When the knowledge is explicit, technology can more readily be applied to enhance its value and make it accessible. Once the organization is willing to accept that some of its tacit knowledge can be captured, it can begin a process of identifying and documenting the portion it labeled implicit. This process is advanced by structured methodologies that employ interviewing techniques and a schema for the capturing of thought processes. It discusses some case studies in this regard.
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Format: PDF | Size: 154KB | Date: Jan 2003 | Pages: 7
