Six Sigma at Ford Revisited

Topics:
Total Quality Management
Tags:
Business Operations,
Ford Motor Co.,
It Operations,
Process Improvement,
QCI International,
Quality,
Six Sigma,
Tqm/Six Sigma/ISO 9000
Source:
QCI International

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Overview: When Quality Digest spoke to Ford Motor Co. in 2001, the company's Six Sigma initiative was just getting underway, and Ford was in the process of working out all the kinks that come along with implementing a new quality improvement program. Six Sigma at Ford has been in the works since 1999, when the company's former director of corporate deployment for Consumer Driven 6-Sigma sought an effective method to improve quality. Top management soon joined the cheering section, and Six Sigma efforts have been persistent ever since. The most effective way to measure quality management system's effectiveness is by looking at the numbers. The company also implemented a project-tracking system in which members of separate project teams can observe via an internal database what others are working on. Now that employees have had some time to adjust to the company's new quality structure, Quality Digest has revisited Ford to see just how effective Consumer Driven 6-Sigma has been.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: HTML | Date: Jan 2003 | Pages: 1

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