Improved Organizational Effectiveness Through Better Relationships

Overview: It is true that quality relationship between managers and their staffs are the engines of organizational effectiveness. These relationships are developed and maintained by the free flow of information, with curiosity being a critical component in that flow. The curious manager has the ability to reflect on his/her behavior and motives and to see the impact of those on others. But more importantly, the curious manager can make adjustments in behavior to improve relationships with staff and others, thereby improving effectiveness. Energy and dedication of staff are not functions of knowledge, training, or education but of the climate established within the organization by upper management in general and employees' supervisors in particular. An effective climate is promoted by high quality relationships between managers and their staffs. Managers who are not curious about their own behavior often respond rigidly and act out their personal needs, sapping energy from people and undermining effectiveness. Hence, things will not improve significantly until managers realize this and act on it. Developing and actively maintaining the proper relationship climate means both greater effectiveness and higher chances of success in a turbulent world.

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Format: HTML | Date: Jan 2003 | Pages: 1