Knowledge Management, CKO, And CKM : The Keys To Competitive Advantage

Topics:
Competitive Strategy,
Knowledge Management
Tags:
Business Intelligence,
Competitive Advantage,
Data Management,
Enterprise Software,
Knowledge,
Knowledge Management,
Management,
Software,
Strategy
Source:
The Knowledge Management Advantage

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Overview: To compete well in the emerging economy, it is imperative that firms improve the effectiveness of their knowledge processes. Knowledge management, the chief knowledge officer, and the certified knowledge manager are the tools. Article discusses these tools and enumerates a story where knowledge management saves lives, it highlights the use of several knowledge management concepts: knowledge sharing, trust, and the use of best practices to achieve the ultimate return on investment. In other terms, Knowledge management initiatives brings competitive advantage to the organization regardless of market segment. It discusses the need of KM program, as people are empowered to effectively solve problems, make decisions, respond to customer queries, and create new products and services tailored to the needs of clients. It also provides the information on the three phases of knowledge life cycle model.

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Format: PDF | Size: 181KB | Date: Jan 2001 | Pages: 5

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