Knowledge Management: It’s About Engaging Your Culture, Not Changing It
- Topics:
- Knowledge Management
- Tags:
- Change Management,
- Knowledge,
- Knowledge Management,
- Leadership,
- Management,
- Strategy,
- Tools & Techniques
- Source:
- APQC
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Overview: It’s been said that major business change will not work unless the culture also changes. Of course organizational culture will not change unless the business is transformed first. Despite an organization’s efforts to train newly acquired/hired employees in change management concepts, establish methodologies and frameworks to guide employees through major software implementation, or communicate about the value of knowledge management, people will inevitably be resistant to changing the way they work. And no single gesture of support commencing a change management initiative will create organization-wide acceptance. With strong management and peer pressure to collaborate and share, knowledge sharing can become a core cultural value within an organization. Consequently, barriers to change break down. But knowledge sharing must be integrated with employees’ responsibilities through knowledge-sharing events and routine work processes. Organizations facilitate this environment by aligning knowledge sharing with rewards and recognition and by creating human networks with facilitators to own knowledge and ensure participation.
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Format: WORD | Date: Jan 2003 | Pages: 2
