The World Bank Profile: Best Practices in Knowledge Management

Topics:
Analysis,
Core Competencies,
Knowledge Management,
Risk Analysis and Management,
Strategic Management Tools
Tags:
APQC,
Best Practice,
Finance,
Free Trade,
Improvement Effort,
Knowledge,
Knowledge Management,
World Bank
Source:
APQC

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Overview: This case study describes how the World Bank instituted a series of improvement efforts, how its focus evolved, and what challenges it faced along the way. The article illustrates how organizations making improvement efforts often intentionally or inadvertently have a synergistic effect. The result is powerful momentum in gaining management and financial support, as well as applying past lessons learned to new improvement efforts and seeing quicker results.

This article details the information that APQC study teams captured during site visits to the World Bank. Understanding the issues, seeing the signposts of problems and opportunities, and knowing the tools and tactics used by others can help enhance your organization's own improvement efforts at any stage.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: PDF | Size: 439KB | Date: Jan 2003 | Pages: 13


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