Crisis Lessons Learned From Airline Tragedy
- Topics:
- Crisis Communication
- Tags:
- Crisis Management,
- Richard D. Amme
- Source:
- Richard D. Amme
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Overview: Article deduces that enlightenment on crisis management sometimes comes from living through a catastrophe. During a crisis, companies with strong people and customer-centered values tend to do the right thing, while autocratic and bottom-line fixated businesses tend to make mistakes. Corporate cultures often separate winners from losers. Read the article and find crisis management points about crisis response.
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Format: HTML | Date: Jan 2003 | Pages: 1
