What Kind of Sales Person Are You?
- Topics:
- Sales Training
- Source:
- EyesOnSales
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Overview: In good times or in bad, the type of sales person one choose to be is 100% up to his decision. Chose to be "nice" – the persons should be honest, open and empathetic to the customers' needs is stated in the article. One can experience consistent sales growth, excellent reputation and become a leader in the field, regardless of the market he sell in or the state of the economy. Success in sales depends on creating a positive customer experience. How can one make himself more likeable, and create a more positive experience for the customers? Few points are discussed in the article such as: 1. Be empathetic and compassionate, 2. Observe their eyes, handshake, body language and tone of voice, 3. Make eye contact, 4. Add value and give first, 5. Express your true intent, 6. Don't go for the big decision all at once, 7. Use friendly, warm words instead of formal business speak.
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Format: HTML | Date: Sep 2003 | Pages: 1
