Crisis Management - An Outline for Survival
- Topics:
- Crisis Communication,
- Six Sigma
- Tags:
- Crisis,
- Crisis Management,
- Crisisnavigator
- Source:
- Crisisnavigator
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Overview: The article states that crisis management is a plan that works to minimize the potential damage of a crisis, and in some cases can be effective in eliminating a potential crisis altogether. It is said to be a two-pronged exercise created by the crisis management team. The first is the crisis management plan, and the second is the crisis communications plan. Together they form the most potent prescription for protection against crisis failure. The single most important factor in surviving a crisis is having previously earned a substantial amount of goodwill from your clients, your employees, stakeholders and stockholders, as well as other community leaders. Equally important is the establishment of a "crisis culture" within your organization that deals with: crisis planning, crisis preparation, communications and evaluation after a crisis. Read the article to know the various steps to be taken while managing a crisis situation.
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Format: HTML | Date: Jan 2003 | Pages: 1
