Ten Dynamics In Dealing With Disruptive Audience Members
- Topics:
- Public Relations
- Source:
- Refresher Publications
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Overview: No matter how eloquent ones delivery is or how riveting the content is , from time to time, one has to deal with disruptive audience members - those who arrive late, leave early, carry on side conversations with their teammates, or disagree wholeheartedly - and loudly. When that's the case, try the tips and techniques for crowd control, which are provided in this article. One typically can end any dialogue with disruptive audience members with this comment: "There are individuals and groups who may see things very differently. I can accept that. I hope they can." Then move on with the presentation in a dynamic way. Never ask hecklers a question and give them the opportunity to state their views to the group or put you on the defensive.
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Format: HTML | Date: Jan 2003 | Pages: 1
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