The Ten Steps of Crisis Communications
- Topics:
- Crisis Communication
- Tags:
- Bernstein Crisis Management,
- Business Operations,
- Business Security,
- Corporate Communications,
- Crisis Communication,
- Marketing,
- Spokesperson
- Source:
- Bernstein Crisis Management
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Overview: Very few crises are total surprises. Usually, key executives are privy to information which suggests the possibility or probability of crisis and this is the absolute latest point at which contingency planning should start. This article discusses the ten steps of crisis communications. Some of these are- Identify crisis communications team, identify spokespersons, spokesperson training, establish communications Protocols etc. All these ways have been discussed in detail. To know more, read the article.
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Format: HTML | Date: Jan 2003 | Pages: 1
