Critical Incident Protocol The Emergency Response Phase

Overview: Coordinating public and private responses to an emergency or critical incident is the culmination of risk assessment, critical incident planning, exercises, and mitigation. The effort put into planning will pay dividends and enhance management of a critical incident when it occurs. The true definition of a critical incident includes any situation requiring swift, decisive action involving multiple components in response to and occurring outside of the normal course of routine business activities. The initial response to an incident, in many cases, will involve some element of the private sector. If the business has a security department, they may be the first responders, proper response and correct actions within the first few minutes of an incident lay the foundation on which the joint emergency response will be based and the matter eventually resolved. The smooth “trade off” or transfer of control to the public Incident Commander (IC) and continued teamwork will enhance the successful resolution of the incident. Communication is on the top priority to resolve the problems and states that public and private company must develop a level of trust.

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Format: HTML | Date: Jan 2003 | Pages: 1