Adding Value to Performance Measurement by Using System Dynamics and Multicriteria Analysis
- Topics:
- Modeling
- Tags:
- Analysis,
- Human Resources,
- Management Science,
- Performance,
- Performance Management,
- Workforce Management
- Source:
- Management Science
FREE Registration is required
Overview: "The design, implementation and use of adequate performance measurement and management frameworks can play an important role if organisations are to succeed in an increasingly complex, interdependent and changing world. Yet, despite widespread recognition of the importance of performance assessment, there are some issues which require further study if measurement systems are to be effective in supporting the decision making process. This article argues that the System Dynamics and Multicriteria Decision Analysis approaches can address some of these issues, and ultimately contribute to improve organisational performance. To support this claim, several problems that make performance measurement systems fall short of their potential are outlined and, a discussion about how System Dynamics and Multicriteria Analysis can help organisations overcome these problems is presented."
(Is this item miscategorized? Does it need more tags? Let us know.)
Format: PDF | Size: 365KB | Date: Jan 2003 | Pages: 20
