ISO 9000 Quality- What Is It?
- Topics:
- ISO Standards,
- Specifications and Control
- Tags:
- Business Operations,
- ISO 9000,
- Iso standards,
- It Operations,
- Process Improvement,
- Quality,
- Strategos,
- Tqm/Six Sigma/ISO 9000
- Source:
- Strategos
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Overview: ISO 9000 has received much publicity. Some managers see it as a prerequisite for conducting business. Approached unwisely, ISO 9000 can be costly and unproductive. It may create a quality bureaucracy, which adds to the cost structure and slows product development. It can focus people on paperwork instead of customers. It can divert management concentration and energy from more vital issues. The ISO 9000 standards define minimum requirements for business quality assurance systems. The standards use proven management principles policy definition, clear responsibility, authority, appropriate documentation, corrective action, capable people and equipment, adequate resources. For many firms, ISO 9000 can be part of a competitive edge. It can contribute to marketing, reduce costs, and be an qualifier for certain markets or customers. It is a strong foundation for Total Quality Management and Lean Manufacturing.
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Format: HTML | Date: Jan 2003 | Pages: 1
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