outsourcing relationships
- Topics:
- Contracts and SLAs
- Tags:
- Business Operations,
- International Data Group,
- It Operations,
- Outsourcing,
- Outsourcing & Subcontracting,
- Working Relationship
- Source:
- IDG (International Data Group)
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Overview: At their best, can go beyond just reducing costs to create real value. However, achieving both requires careful management. Effective outsourcing demands that client and vendor tightly coordinate activities and share information to ensure that unanticipated future needs can be met. For that to happen, the two parties must trust each other, even when the stakes are high and information is incomplete. The ideal outsourcing contract is long-term, unambiguous, and binding on both parties. A good working relationship requires constant evaluation and readjustment if it is going to produce economic rewards. By developing trust and managing long-term relationships, both parties can enjoy outsourcing fullest rewards.
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Format: HTML | Date: Oct 2001 | Pages: 1
