Reengineering And TQM
- Topics:
- Total Quality Management
- Tags:
- Business Operations,
- Total Quality Management,
- Team Management,
- Team,
- Re-engineering,
- Quality,
- Organized Change,
- Management,
- It Operations,
- Tqm/Six Sigma/ISO 9000
- Source:
- Organized Change
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Overview: Many organizations while implementing Total Quality Management(TQM), start with vague directives with little clarity on what to do. Their successes are sporadic and likely to fail. Other organizations become victims of their own success. Their initial quality improvement teams may be so successful they rapidly create more teams, without the qualitative organization-wide changes necessary to sustain a permanent effort. Some of these changes are obvious, in that companies must facilitate, recognize and encourage these teams. If these changes are not made, the TQM movement risks runs into troubles. The structural approach to implementing TQM deals initially and directly with the systems barriers described in this article.
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Format: HTML | Date: Jan 2003 | Pages: 1
