Osram Sylvania: Reaping the Benefits of Six Sigma
- Topics:
- Six Sigma
- Tags:
- Benefit,
- Business Operations,
- Chief Learning Officer,
- It Operations,
- Process Improvement,
- Quality,
- Six Sigma,
- Tqm/Six Sigma/ISO 9000
- Source:
- Chief Learning Officer
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Overview: Thanks to an aggressive Six Sigma program that has become standard operating procedure for lighting leader OSRAM SYLVANIA, the savings are piling up. In 1997, SYLVANIA was facing numerous challenges. Competitors were moving to low-cost manufacturing areas, prices were dropping, and the company’s cost of quality—managing scrap, customer returns and quality inspections—was estimated to consume 15 percent of sales. Intent on turning this situation around, SYLVANIA’s president approved a plan for quality to make the company more competitive and to improve the way SYLVANIA’s seven divisions worked together. This case study discusses how Osram Sylvania benefitted with Six Sigma.
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Format: HTML | Date: Jan 2003 | Pages: 1
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