Is It Worth It?
- Topics:
- Policy and Auditing
- Source:
- Quality Digest
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Overview: The article is about the Baldrige award that not only recognizes superior businesses but also increases understanding of the elements critical for performance excellence. In today's competitive marketplace, ISO 9000 registration is becoming a requirement for doing business in many industries. To remain competitive, companies need to go beyond that. The Baldrige criteria focus on competitiveness and emphasize business results in areas such as customer satisfaction, financial and marketplace performance, employee satisfaction and development, and supplier and partner performance.
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Format: HTML | Date: Jan 2003 | Pages: 1




