Trends In The Outsourcing Industry
- Topics:
- Evaluation
- Source:
- Chief Officer
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Overview: Economics and the maturing nature of the industry are driving many behaviors in the outsourcing industry, and by understanding them you can help your company deal with vendors. Because vendors and customers will be increasingly focused on the short term bottom line, it is increasingly important that each party spend the time and energy to first get a deal right and then keep it on track. The relationships between the vendor account team and the customer’s program management will determine whether outsourcing relationships succeed. The purpose of this column is to discuss some of the current, macro-level trends in outsourcing with regard to the vendors providing the services, the services themselves and the customers receiving the services.
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Format: HTML | Date: Jan 2003 | Pages: 1
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