Outsourcing's Next Wave
- Topics:
- Analysis
- Tags:
- BPO,
- Business Operations,
- Business Process Outsourcing (BPO),
- It Operations,
- Michael F. Corbett & Associates,
- Outsourcing,
- Outsourcing & Subcontracting
- Source:
- Michael F. Corbett & Associates
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Overview: One wave of outsourcing is certainly its emerging power as a business tool of unique versatility and flexibility. Because outsourcing’s impact comes from leveraging the capabilities of outside providers and since businesses are getting better and better at doing it well, it’s now more a question of how best to use outsourcing than one of whether or not to outsource at all. Another wave to watch for is business process outsourcing, or BPO. What businesses are now realizing is that outsourcing “what is” can certainly provide marginal gains. Better yet is to outsource “what should be,” and that’s where business process outsourcing comes in. Finally, there is offshore outsourcing. Although not new, this is an area that is clearly gaining momentum, and it’s probably not long before any company that’s not leveraging the global talent pool will find itself at a severe competitive disadvantage. As outsourcing’s next wave hits, businesses that don’t figure out a way to ride it will be sacrificing significant competitive advantage.
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Format: HTML | Date: Jul 2002 | Pages: 1
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