Process Management Pathways and Pitfalls: Part 2
- Topics:
- Project Management
- Source:
- CLEMMER Group
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Overview: Process management is an invaluable part of disciplined management systems and using technology effectively. Reengineering and incremental process improvements can have such a profound impact on organizations that many managers focus almost exclusively on these powerful tools and techniques. But experience clearly shows that if process management isn't well integrated within a larger improvement effort, it will eventually wither and quite likely die. That bigger picture includes Context and Focus (vision, values, and purpose), pinpointing customer/partner performance gaps, exploring, searching, and creating new markets and customers, innovation and organizational learning, establishing goals and priorities, and extensive Improvement Planning.
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Format: HTML | Date: Jan 2003 | Pages: 1
