Total Quality Management (TQM)

Topics:
Total Quality Management
Tags:
Business Operations,
It Operations,
Quality,
Total Quality Management,
Tqm/Six Sigma/ISO 9000
Source:
Analog Devices

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Overview: Total Quality Management (TQM) is an evolving system of practices, tools, and training methods for managing companies to provide customer satisfaction in a rapidly changing world. Total Quality Management improves the performance of companies in several areas: eliminating product defects, enhancing attractiveness of product design, speeding service delivery, and reducing cost, among others. TQM's primary focus is on satisfying customer needs. One of the major principles of TQM is to have and demonstrate respect for other people. Respect for people, which applies to everyone in the company, has several important aspects.

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Format: HTML | Date: Jan 2003 | Pages: 1

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