Premises of Total Quality Management
- Topics:
- Total Quality Management
- Tags:
- Business Operations,
- It Operations,
- Quality,
- Research Results,
- Total Quality Management,
- Tqm/Six Sigma/ISO 9000
- Source:
- Research Results
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Overview: TQM is an innovative approach to ensuring that work is done in an effective manner to meet the ever increasing demands that new technologies and work practices require. The five premises of total quality management are customer focus ? the customer is always right, total involvement ? think about all of the people who will touch the project once it comes through your door and goes through the project management process, measurement - if you apply accurate forms of measurement at certain points during the management process, you will better ensure a project has been managed at the highest quality standards, systematic support - in addition to tangible measurement standards. Total Quality Management enforces and encourages innovative approaches to problem solving, continuous improvement - part of Total Quality Management is recognizing that there is always a better way to get the job done.
(Is this item miscategorized? Does it need more tags? Let us know.)
Format: HTML | Date: Jan 2003 | Pages: 1
