TQM-What Is It?
- Topics:
- Total Quality Management
- Tags:
- Bacal & Associates,
- Business Operations,
- It Operations,
- Quality,
- Total Quality Management,
- TQM-What,
- Tqm/Six Sigma/ISO 9000
- Source:
- Bacal & Associates
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Overview: Total Quality management refers to a management process and set of disciplines that are coordinated to ensure that the organization consistently meets and exceeds customer requirements. TQM engages all divisions, departments and levels of the organization. Top management organizes all of its strategy and operations around customer needs and develops a culture with high employee participation. TQM companies are focused on the systematic management of data of all processes and practices to eliminate waste and pursue continuous improvement. In this article a better way of understanding TQM is approached by comparing a TQM organization with traditional organizations.
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Format: HTML | Date: Jan 2003 | Pages: 1
