Golf Scores and Six Sigma Metrics: Confusion and Resolution, Part 2
- Topics:
- Six Sigma
- Tags:
- Business Operations,
- Indice,
- It Operations,
- Metrics,
- Process Improvement,
- Quality,
- Six Sigma,
- Tqm/Six Sigma/ISO 9000
- Source:
- smartersolutions.com
FREE Registration is required
Overview: The problems with the golf illustration relative to the understanding of someone’s golf score performance are not unlike the reporting of the Y output or key process output variable of many Six Sigma projects and other metrics within an organization. Also, the implication of sample size and of how samples are taken is often not addressed in these metrics. This article also shows the problems with this metric and described an alternative. It also discusses the process capability/performance indices Cp, Cpk, Pp, and Ppk. This article will elaborate more on these indices and how the results from these metrics can also deceive.
(Is this item miscategorized? Does it need more tags? Let us know.)
Format: PDF | Size: 57KB | Date: Jan 2002 | Pages: 3
