ISO and Quality
- Topics:
- ISO Standards
- Source:
- Synergest
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Overview: Customer satisfaction is the main element when defining and describing quality. If you are able to maintain your existing customer base, as well as obtain new customers, then you are achieving quality. ISO 9000 is the quality management standard that has become synonymous with the word quality over the past 15 years. It was originally released in 1987 and upgraded and released in 1994. ISO 9001:1994 was for those organizations that designed, developed, produced, and provided servicing for its products and services. ISO 9002 (19 of 20 elements of ISO 9001) was identical to ISO 9001, but was for those organizations that did not conduct design activities. The ISO 14000 series of international environmental management system standards provide organizations around the world (both large and small) with guidance on how to manage the environments aspects of their activities, products, and services more effectively. This article also explains synergest ISO and Quality auditing services, synergest quality ISO workshop offerings etc.
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Format: HTML | Date: Jan 2003 | Pages: 1
