Re-engineering and TQM
- Tags:
- Business Operations,
- Human Resources,
- It Operations,
- Organizational Structure,
- Organized Change,
- Quality,
- Re-engineering,
- Total Quality Management,
- Tqm/Six Sigma/ISO 9000
- Source:
- Organized Change
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Overview: Many organizations are like the first village in implementing Total Quality Management (TQM). They start with vague directives with little clarity on what to do. Their successes are sporadic and likely to fail. Other organizations are like the second village, and become victims of their own success. Their initial quality improvement teams may be so successful they rapidly create more teams, without the qualitative organization-wide changes necessary to sustain a permanent effort. If these changes are not made, the TQM movement risks running into the same troubles. The article explains structural re-engineering approach and also discusses about it’s advantages and disadvantages.
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Format: HTML | Date: Jan 2003 | Pages: 1
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