Guidance on the Process Approach to quality management systems

Topics:
ISO Standards
Tags:
Business Operations,
Quality Management System,
Quality Management,
Quality,
Process Improvement,
Process Approach,
It Operations,
Iso standards,
ISO 9001:2000,
Tqm/Six Sigma/ISO 9000
Source:
International Organization for Standardization

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Overview: This guidance document is intended to help users of the ISO 9000:2000 series of standards to understand the concepts and intent of the “process approach” to quality management systems. It is not limited to the requirements of ISO 9001:2000, and is not intended to provide guidance for conformity assessment purposes. It should not be interpreted as a source of additional requirements to those contained in ISO 9001:2000. The new ISO 9000:2000 standards promote the adoption of a process approach when developing, implementing and improving a quality management system (QMS). The process approach is reflected in the structure of ISO 9004:2000 (“Quality Management Systems – Guidelines for performance improvement”), and also in ISO 9001:2000 (“Quality management systems – Requirements”).

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Format: WORD | Date: May 2001 | Pages: 1

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