Transition Planning For ISO 9000:2000
- Topics:
- ISO Standards
- Tags:
- Business Operations,
- Quality Management,
- Quality,
- QCI International,
- Process Improvement,
- It Operations,
- Iso standards,
- ISO 9000:2000,
- ISO 9000,
- ISO,
- ...
- Source:
- QCI International
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Overview: The core documents of the ISO 9000 family include: ISO 9000:2000 Quality management systems--Fundamentals and vocabulary, ISO 9001:2000 Quality management systems—Requirements, ISO 9004:2000 Quality management systems--Guidelines for performance improvements, ISO 19011--Guidelines on quality and/or environmental management systems auditing (pending revisions), ISO 10012--Measurement control system. The new versions take account of developments in the field of quality and the considerable experience that now exists of implementing ISO 9000. Among the changes made are the following: reduced number of standards; explicit requirements for achieving customer satisfaction and continual improvement; more logical structure; an approach based on managing organizational processes; easier to use by service-sector organizations and by small businesses; built on eight universal quality management principles; possibility of going beyond certification to achieving satisfaction not just of customers, but of all interested parties, such as employees, shareholders and society as a whole.
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Format: HTML | Date: Mar 2002 | Pages: 1
