The Impact of a Performance Management Intervention on Work Processes and Operational Indicators

Topics:
Analysis
Tags:
Business Intelligence,
Data Management,
Enterprise Software,
Human Resources,
Performance,
Performance Management,
Software,
Workforce Management
Source:
American Society for Quality

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Overview: The article opens the fact that organizations are constantly seeking new ways to improve performance. Currently a popular management intervention called performance management seeks to more closely link employee activities to organizational objectives. This paper discusses an actual field study undertaken to improve performance through the design and installation of a performance management intervention. Using quasi-experimentation methods, the study evaluates the impact of an intervention on management work processes and operational performance indicators, while concurrently demonstrating a more systematic method for analyzing management interventions.

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Format: HTML | Date: Apr 2001 | Pages: 1

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