Spotlight on process management
- Topics:
- Total Quality Management
- Tags:
- Business Operations,
- Software,
- Quality,
- Process Management,
- Process Improvement,
- Management,
- Institute Of Quality Assurance,
- Enterprise Software,
- Cause,
- Strategy
- Source:
- Institute of Quality Assurance
FREE Registration is required
Overview: Managing processes is a central issue in modern improvement theory. The writers of this article tries to explain why they believe that in order to manage processes effectively it is essential to create good process control and an effective information system. The 7M approach for classifying different causes for process improvement potential is discussed. A simplified system for process charting and defined a number of different process dimensions, discussing process measurements as a cause for improvement potential is introduced with illustrations. It goes to the extent of analyzing the issues from the point of view of capacity, cost, quality and environment.
(Is this item miscategorized? Does it need more tags? Let us know.)
Format: HTML | Date: Mar 2002 | Pages: 1
