Mobile Device Returns and Repairs

Topics:
Inventory Management,
Modeling
Tags:
Advertising & Promotion,
Booz Allen Hamilton Inc.,
Enterprise Software,
Marketing,
Mobile,
Mobile Device,
Software,
Supply Chain,
Supply Chain Management (SCM)
Source:
Booz Allen Hamilton

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Overview: The paper concludes that as growth slows in the mobile telecommunications industry, companies along the value chain from component suppliers to carriers to retailers are searching for ways to optimize customer profitability while increasing customer retention. As a result, they are scrutinizing their supply chains both forward and backward. Many are seeking out opportunities to turn their supply chains into sources of competitive advantage. By focusing much-needed attention on their reverse supply chain, companies can lift customer satisfaction, optimize inventory levels, and reduce operating costs, critical imperatives in today’s market environment. For complete analysis read the paper.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: PDF | Date: Jan 2003 | Pages: 12

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