Quality Management Principles

Topics:
ISO Standards
Tags:
Business Operations,
It Operations,
Quality,
Quality Management,
Quality Management System,
Tqm/Six Sigma/ISO 9000
Source:
International Organization for Standardization

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Overview: This document introduces the eight quality management principles on which the quality management system standards of the revised ISO 9000:2000 series are based. These principles can be used by senior management as a framework to guide their organizations towards improved performance. The principles are derived from the collective experience and knowledge of the international experts who participate in ISO Technical Committee which is responsible for developing and maintaining the ISO 9000 standards. some of these principles include customer focus, leadership and many more. There are many different ways of applying these quality management principles. The nature of the organization and the specific challenges it faces will determine how to implement them. Many organizations will find it beneficial to set up quality management systems based on these principles.

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Format: HTML | Date: Jan 2003 | Pages: 1

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