Best Practices to Create Value in Provider-Buyer Relationships

Topics:
Supplier Evaluation
Tags:
Best Practice,
Contract Management,
Everest Group,
Service Management
Source:
Everest Group

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Overview: A new study from Vantage Partners outlines 20 best practices that transform a key supplier or outsourcing provider relationship from an adversarial set of contract negotiation and contract management interactions into a collaborative partnership that maximizes sustainable value. The study found that businesses increasing view their dealings with suppliers and service providers in a strategic light, focusing on achieving greater profitability through enhanced integration and collaboration - not simply by demanding lower prices - and in the process are dramatically changing the nature of the traditional company-provider relationship. The Vantage study found governance issues particularly thorny. Both parties need to find a way to integrate planning, to spot new opportunities to drive efficiency and create value, and to solve problems when highly integrated operations make finger pointing and assigning blame an ineffective model for improving performance.

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Format: HTML | Date: Aug 2003 | Pages: 1


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