Knowledge Management and Six Sigma: Exploring the Potential of Two Powerful Disciplines

Topics:
Six Sigma
Tags:
Business Management,
Strategy,
Software,
Six Sigma,
Quality,
Process Improvement,
Management,
Knowledge Management,
Knowledge,
It Operations,
...
Source:
APQC

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Overview: Both Six Sigma and knowledge management (KM) share a notable distinction in a corporate universe full of change initiatives and improvement philosophies. These two approaches to business management, after proven successes, have been integrated into regular operations at leading companies, while most methods have been quickly exposed as ineffective trends. In a recent teleconference with more than 100 participants representing all corners of the marketplace, Knoweldge Management thought leaders at discussed how the principles of Six Sigma and Knoweldge Management support each other and create a strong foundation for a learning organization. Both Knowledge Management and Six Sigma are quickly infiltrating business management systems with problem-solving and process-optimization methodologies. Six Sigma should not be viewed as a quality program that is commissioned to reduce defects but as a methodology that helps companies better meet the needs of their business. It is a model for measurement and results focus in order to gain the fast financial return on easier projects.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format: HTML | Date: Jan 2003 | Pages: 1


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